How do I create my profile?
Enter your email and password.
Complete your information
Is my Profile Private?
You can choose to have your profile public or private by choosing settings on your profile page. Click the privacy tab. adjust your settings . Your shipping address will always remain private.
How do I create my wish list?
From your home page choose wish list
Choose Add New
Name your wish list and choose your privacy settings
To add items to your wish list, use the search bar to search for items, once you have found something you want to add to your wish list choose the plus sign in the upper right hand corner of your item and it will be added to your wish list.
Can other people see my shipping address?
No, Your shipping address will always remain private. Smart Elves will ship your gift to you without sharing your address with the sender.
How much is shipping?
Shipping is free within the US.
What if I want to return a gift?
No problem, Return instructions are sent with all gifts
Will the recipient know how much I paid for their gift?
No, All gifts are sent with a gift receipt.
Who gets the credit if I return a gift?
The credit goes back on the card the gift was purchased on.
What if my friend or family does not have a profile?
No problem, You can still shop for them but you will need to input their shipping address upon checkout?
What is gift Concierge?
You can use gift concierge to get gift ideas for someone who does not have a wish list. Simply fill out the request form with as much information as you know about the person and our gift experts will suggest some perfect gift matches . It is fun and easy.
How many dates can I save?
You can save up to 10 dates on your calendar for no charge. If you would like to save more dates you can update your account to Premier and save up to 25 dates. Premier users also receive a discount on all purchases
I have a business and would like to use Smart Elves to save all my business contacts, Can I do this?
Yes, A business account can save an unlimited number of dates. Smart elves can also shop for you and send your business gifts on the date you have set. Please contact us for more information.
Is my information shared?
We do not share information with anyone.
How much does smart elves cost?
Your account is free. You can upgrade your account to Premium or Business if you would like .
How do I find friends on Smart Elves?
From your home page, type in your friends name or email address in the search bar. Click search, then choose the people tab. You should always try to search by email as it is more accurate.